BRCGS FSSC 22000 SEDEX KOSHER CERTIFIED

Privacy Policy

At AQF / Anmol Quality Foods, we respect your privacy and are committed to protecting the information you provide through our website.

This Privacy Policy explains what information we collect through our B2B website, how we use it, and how we use cookies and similar technologies for website functionality, advertising, measurement, and remarketing.

1. Information We Collect

When you submit an inquiry or contact form on our website, we may collect only the following information:

  1. Name and contact person
  2. Company or business name
  3. Email address
  4. Telephone or WhatsApp number
  5. Information provided through inquiry or contact forms

We do not request payment information through our website.

2. How We Use Your Information

The information submitted through our website is primarily used by our sales team to communicate with you regarding your inquiry and business requirements.

We may use your information to:

  • Respond to your inquiry
  • Contact you regarding the products or services you have requested
  • Understand your product and business requirements
  • Provide product information
  • Discuss pricing and quantities
  • Discuss customized requirements, blends, seasonings, or NPD
  • Arrange further communication with our sales team
  • Follow up on your inquiry

Our sales team may contact you by email, telephone, WhatsApp, or other contact details that you have provided.

We do not use your submitted information to sell or provide your contact details to unrelated third parties for their own marketing purposes.

3. No Online Payments

Our website does not process online payments or accept payment through an online checkout system.

Product pricing is generally determined after discussing the customer’s requirements, including product specifications, quantity, packaging, destination, and other applicable requirements.

If you decide to proceed with an order, payment arrangements will be communicated separately by our sales team.

Payments for confirmed orders are made through bank transfer according to the agreed commercial terms.

Customers should not submit bank account details, card details, passwords, PINs, CVV numbers, or other sensitive financial information through our website inquiry forms.

4. How We Protect Customer Information

We respect the confidentiality of the information submitted by our customers and prospective customers.

We do not sell, rent, or commercially share buyer/customer contact information with unrelated third parties.

The information you provide is used primarily by our sales team to respond to and manage your business inquiry.

Information may only be disclosed to another party where reasonably necessary to operate our website, provide a requested service, comply with a legal obligation, protect our rights, or where required for legitimate business purposes.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, browser identifiers, and similar technologies.

These technologies may be used for purposes such as:

  • Website functionality
  • Security
  • Understanding website usage
  • Measuring advertising performance
  • Improving advertising campaigns
  • Building advertising or remarketing audiences
  • Showing relevant advertisements to people who have previously visited our website
  • Measuring conversions and interactions across advertising platforms

Because we advertise our products and services online, we may use advertising and analytics services provided by platforms such as Google, Meta, and other advertising providers.

These platforms may use cookies or similar technologies to recognize a browser or device, measure interactions with our website, and help us show advertisements to people who have previously visited our website or interacted with our business.

6. Google Tag Manager and Advertising Technologies

We may use Google Tag Manager to manage website tags, including analytics, advertising, conversion-tracking, and remarketing tags.

Google Tag Manager itself is a tag-management tool. Depending on the tags and services configured on our website, those services may collect or process information such as browser identifiers, device information, website activity, and advertising interaction data.

Advertising and analytics providers may use such information for purposes including measurement, attribution, audience creation, and remarketing.

The exact information collected may depend on the services and tags active on our website at any given time.

7. Third-Party Advertising Platforms

We may advertise through third-party platforms, which may include:

  • Google Ads and related Google advertising services
  • Meta advertising services
  • Other advertising or marketing platforms

These platforms may use cookies or similar technologies to help us measure advertising effectiveness and reach people who may be interested in our products.

For example, if you visit our website after seeing or interacting with one of our advertisements, an advertising or analytics platform may use a cookie or similar identifier to help us understand that interaction or potentially show you a future advertisement.

We do not provide these advertising platforms with your submitted inquiry information for the purpose of allowing them to independently sell or market your personal information.

However, these third-party platforms may independently process information according to their own privacy policies and terms.

8. Managing Cookies

You may be able to control or delete cookies through your browser settings.

You can also manage certain advertising preferences through the settings provided by advertising platforms or through applicable privacy and cookie controls presented on our website.

Please note that disabling certain cookies may affect website functionality or may prevent us from remembering your preferences.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

Third-party websites have their own privacy policies and terms. AQF is not responsible for the privacy practices or security of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing information to that service.

10. Data Security

We take reasonable measures to protect the information submitted through our website against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website or electronic communication system can be guaranteed to be completely secure.

11. Data Retention

We may retain inquiry and contact information for as long as reasonably necessary to:

  • Respond to and follow up on inquiries
  • Maintain business communication records
  • Manage prospective or existing business relationships
  • Handle customer requests
  • Protect our legitimate business interests
  • Meet applicable legal or regulatory requirements

If the information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal and business requirements.

12. Your Information and Privacy Requests

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is being used.

If you have a question or request concerning your information, please contact us.

13. Children’s Privacy

Our website is intended for B2B and commercial customers and is not directed toward children.

We do not knowingly collect personal information from children through our business inquiry forms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business operations, advertising practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions regarding this Privacy Policy, the information we collect, or how your information is used, please contact us:

AQF / Anmol QF
Email: sales@anmolqf.com